Why should you care about your privacy online?

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It addresses the export of personal data outside the EU.
The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

Who are we, and how do we care how your privacy?

We are Jeeves Computer Repair (referred to as "We", "The Company", "Our Business", "Our" or "Us"), a computer repair company formed in Bedford, UK, in 2015. We want to thank you for taking an interest in our website: https://www.jeevescomputerrepair.com.

Our business is well aware that data privacy is a top issue for everyone. That is why we want to ensure that you visit our site with the knowledge that we take the protection of your personal data (from this point shortened as "Your Data") very seriously.

We also guarantee to respect your privacy, handle your Data with the utmost care and sensitivity.

Please take a moment to read our guide on how we collect your Data, why we need it, how we use it, and how we benefit from it.

Purpose of processing your data

We use Usage and Personal data for the following purposes:

  • To contact you after you send us a request from our features ("Call Me", "Request Callback", "Get Free Pricing", "Plan Drop-Off"...).
  • Analytics (date and time of your visit, geographical location, device, operating system, web browser, and page recently visited on our website).
  • Remarketing and behavioral targeting (i.e. market Us to You in other channels through the use of pixels or cookies etc…).
  • Your device, operating system (OS), and browser type are relevant to Us to improve our website user interface (UI), experience (UX), and functionalities.

Use of JavaScript

JavaScript is a scripting or programming language that allows to implement complex features on web pages. We use Javascript for:

To learn more about JavaScript: https://developer.mozilla.org/en-US/docs/Learn/JavaScript/First_steps/What_is_JavaScript

Website hosting and storage

This website stores its data on the servers provided by FastComet: https://www.fastcomet.com/.

We also use a Content Delivery Network (CDN) service for higher global performance of jeevescomputerrepair.com. A CDN is a geographically distributed network of proxy servers and their data centers. The goal is to distribute service spatially relative to end-users to provide high availability and high performance.

The service we are using is CloudFlare and you can read about their GDPR policy here: https://www.cloudflare.com/gdpr/introduction/

SSL

We use SSL (Secure Sockets Layer) that ensures all data passed between the web server and browsers remain private and integral. More info here: https://www.ssl.com/faqs/faq-what-is-ssl/.

Google Analytics

We use Google Analytics to collect basic website user data for statistics purposes. The data retention period is set to 14 months and will be reset upon any new activity. When Data reaches the end of the retention period, it is deleted automatically on a monthly basis. All Data is stored on Googles servers and can be stored anywhere in the world that they decide. More information can be obtained from Google: https://privacy.google.com/businesses/compliance/

Cookies

Cookies are small text files which are sent to your browser by our web server in the course of your visit to your web pages, and which are stored on your computer, tablet or smartphone for a later retrieval. Learn more about cookies and how to control and disable them at https://cookiesandyou.com.

We collect anonymous data about visitors’ behavior on this website by using cookies. This data is stored without any reference to an individual.

More information about Cookies on this website can be found here: https://www.jeevescomputerrepair.com/use-cookies

Detection of modern web technologies

We built our website with modern web technologies to make it faster, safer, and easier for you. We tested it thoroughly on various devices, OSes, and web browsers (mentioned further as "Supports" or "Tech") to deliver you the best user experience.

When loading, our website performs an unobtrusive test (as a necessary feature) to check whether your current tech is up-to-date with modern web standards or not. This feature is implemented to simultaneously increase your online security and our site performance before your visit and make the best use of our website.

If your tech is out-of-date, you will be redirected in your web browser from our main page to a new web page (jeevescomputerrepair.com/outdated) with instructions to (try to) update your current tech.

External links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Changes and updates to this Privacy Notice

We reserve the right to review and modify the terms of this Privacy Notice at any time, and any modifications, updates, or changes will immediately be deemed in effect upon posting on the website.

We advise you to revisit this page occasionally to become familiar with the most up to date version of this Privacy Notice.

Contact

For all inquiries or questions about our privacy notice, please send an email at: info[at]jeevescomputerrepair.com

Technical questions and concerns may be directed to Thomas Federico at website[at]jeevescomputerrepair.com